Orchard

Run the autonomous MSP. Not the heroic one.

Fixed before your tier-1 logs in. Orchard sits on top of your PSA and RMM and learns how your MSP actually fixes things. The repeat fixes become playbooks that run on their own, and your tech approves the first runs. The resets. The reboots. The full disks. Handled before they eat a morning.

Runs on the PSA and RMM you already have. No rip and replace.

Watch

A lightweight agent goes on your endpoints. It sees the real work across your MSP. No rip-and-replace, nothing new for your techs to learn.

Learn

It maps how your MSP actually fixes things, including the reset runbook that never made it into a process doc.

Resolve

It turns the repeat fixes into playbooks: resets, reboots, full disks, the work that eats your techs' day. Your tech approves the first runs. Then they run on their own.

What it closes

What your playbooks take off the board.

The resets and reboots become playbooks in week one. Full disks, stuck queues, account unblocks. Your tech approves the first runs, then they handle the repeat work around the clock. No 23-minute refocus.

Handled by playbook

Prove it at one desk. Run it across your MSP.

A fix proven at one desk is the same shape at the next. Run it across all your clients. Then it carries across every MSP on Orchard, so the model gets sharper with every ticket it touches. Nobody with fewer endpoints can catch the lead.

Run it in your MSP for 90 days. Then decide what comes next.